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# Special Education Mediation Services

Working Together for Student Achievement

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## Pages

- [Home](https://dev-sems.pantheonsite.io/) - i There’s more than one way to resolve issues in education. Look at your options side-by-side to make the best choice for you and your student. COMPARE SERVICES How It Works Call 833-KIDS-1ST or complete request services form SEMS will gather information about the student and your concerns SEMS will provide information about how our
- [FAQ](https://dev-sems.pantheonsite.io/faq/) - SEMS FAQ General How can SEMS help? SEMS provides mediation, facilitation and training services that help parents and schools work together. Our primary goal is to build cooperation and teamwork with parents and educators to improve outcomes for students. For example, we can help if you are facing complex issues, there is disagreement over how
- [Videos](https://dev-sems.pantheonsite.io/about-sems/videos/) - Videos Collaborative Communication in Special Education Disputes التواصل التعاوني في حل النزاعات المتعلقة بالتعليم الخاص Comunicación colaborativa en la resolución de disputas en educación especial How to Prepare for and Participate In Mediation or Facilitation How to Succeed and Communicate with the Most Challenging Personalities
- [Contact Us](https://dev-sems.pantheonsite.io/about-sems/contact/) - Contact US For ServicesCall 833-KIDS-1ST833-543-7178Or Request Services Online For Program InformationPhone: 517-334-0034Fax: 517-220-4181Email: info@MiKids1st.org Mailing Address2111 University Park Drive, Ste. 550Okemos, MI 48864 SEMS StaffLaura Zangara: Intake CoordinatorPhone: 517-334-0033Email: Laura.Zangara@mikids1st.org Diane Kullis: Intake Specialist Phone: 517-334-0030Email: Diane.Kullis@mikids1st.org Beth Kohler: Outreach Coordinator Phone: Email: Beth.Kohler@mikids1st.org
- [Compare Resolutions Options](https://dev-sems.pantheonsite.io/compare-resolutions-options/) - Compare Resolution Options Compare Michigan’s special education dispute resolution options by selecting one in each column. As you change your selection, the information below will update automatically. To see all resolution options, download the Resolution Options in Special Education PDF. To see all resolution options, download the Resolution Options in Special Education PDF. Print this
- [Facilitation](https://dev-sems.pantheonsite.io/facilitation/) - Facilitation If a meeting is scheduled, or is soon to be scheduled, participants can request a neutral meeting facilitator. The facilitator can guide the established process (Individualized Education Program, Individualized Family Service Plan, Manifestation Determination Review, Resolution Session, and Behavior Intervention Plan) and help the participants sort through the information in an efficient manner. The
- [Mediation](https://dev-sems.pantheonsite.io/mediation/) - Mediation Mediation is a federally mandated dispute resolution option under the Individuals with Disabilities Education Act (IDEA). See Section 1415(e). When disagreements arise, SEMS provides a safe, neutral environment for team members to explore options that meet student needs. In mediation, collaborative communication helps resolve a wide range of complex special education issues. A trained
- [Training](https://dev-sems.pantheonsite.io/about-sems/training/) - Training Many disagreements can be avoided or resolved early by using skills that promote collaboration. These skills include active listening, framing issues in a neutral fashion, “I” statements and brainstorming. SEMS offers workshops on the following subjects: Dispute Resolution Options in Special Education Conflict Resolution and Communication in Special Education Discipline for Students with Disabilities
- [About SEMS](https://dev-sems.pantheonsite.io/about-sems/) - About SEMS Resolving Disputes Collaboratively Special Education Mediation Services (SEMS), formerly known as Michigan Special Education Mediation Program, provides mediation, facilitation and training services for working through disagreements so that children with disabilities promptly receive the services they need to develop and succeed in school. These services often help to avoid disputes or help resolve
- [Resolution Services](https://dev-sems.pantheonsite.io/resolution-services/) - Resolution Services Mediation Facilitation Training Additional Options
- [Additional Options](https://dev-sems.pantheonsite.io/resolution-services/additional-options/) - Additional Options Learn about Michigan’s special education dispute resolution options here. Compare your resolution options here. Informal Options When a dispute arises between parents and educators, there are several ways in which they can try to resolve it. The following options can take the form of conversations and explore a variety of possible solutions to
- [Notice](https://dev-sems.pantheonsite.io/notice/) - Notice Important information related to COVID-19 response As recovery from the latest COVID-19 surge continues, public-health officials have updated guidance. Based on this latest guidance, masking protocols for SEMS mediators and facilitators are being updated. While in standard office settings people are generally no longer required to wear masks effective Thursday, March 3, 2022. Masking
- [Request Services](https://dev-sems.pantheonsite.io/request-services/) - Request services form
- [Virtual Meetings](https://dev-sems.pantheonsite.io/virtual-meetings/) - Get the help you need today - in person or virtually This has been a challenging time for all of us, but Special Education Mediation Services (SEMS) has continuously been here for Michigan families who need additional support when planning for their child’s education. And now that help has become easier than ever to access!
- [Brochure](https://dev-sems.pantheonsite.io/brochure/) - Brochure The following brochures are available for download. If you would like more than 10 copies of a brochure, please use the brochure request form. ***Links to download brochures***

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